Terms and Conditions


ATTENTION: This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and NeutrinoHair.io ("we," "our", "Company" or "NeutrinoHair.io"). By ordering, accessing, using or purchasing NeutrinoHair.io ("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.


Terms and Conditions

Please carefully read the following terms and conditions as when you purchase any of the products from our web site (NeutrinoHair.io), you agree and are bound to the following terms and conditions. Your order will not be processed unless you check the box near the terms and conditions signifying that you have read and agreed to the terms.

This Agreement is between NeutrinoHair.io and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the website (NeutrinoHair.io) (as defined below) and any other subscription product or service offered for sale by NeutrinoHair.io and/or its affiliates (collectively, "NeutrinoHair.io").

The right to use any product or service offered by NeutrinoHair.io is personal to you and is not transferable to any other person or entity. NeutrinoHair.io reserves the right to make changes to the website (NeutrinoHair.io), policies, and these terms at any time without notice.

Disclaimer of Warranty; Limitation of Liability

NeutrinoHair.io neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website (NeutrinoHair.io). Under no circumstances will NeutrinoHair.io be liable for any loss or damage caused by your reliance on information obtained through the content on the website (NeutrinoHair.io). It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website (NeutrinoHair.io). Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.


You agree to defend, indemnify and hold harmless NeutrinoHair.io, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website (NeutrinoHair.io), including claims by other users, access, products or memberships.

Legal Disclaimer

Statements made by NeutrinoHair.io have not been evaluated by the food and drug administration. The FDA does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.

The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.

In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.

No responsibility is assumed by NeutrinoHair.io, the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization.

This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.

Travel Pack - Terms

Shine & Split Ends selected for Travel Pack Option of $4.95 and $0.00 for shipping and handling (This option will be for one product and you will not be sent or charged for any additional shipments). Your credit card statements will read: NeutrinoHair.io

Straight Sale Terms

By placing an order with us, you agree to our full Terms and Conditions and Privacy Policy which explain that you will be charged $88.54(included shipping fees) one time for Shine & Split Ends. You will not be enrolled in any type of continuity program by ordering from this website. If there is any reason this item is not for you, call our Customer Service toll free number at 855-861-6511 or email [email protected] The Charges will appear on your credit card as NeutrinoHair.io

Monthly Membership Terms

By placing an order with us, you agree to our full Terms & Conditions where you will immediately be billed the total amount of the product $88.54 plus free Shipping & Handling. This charge will appear on your billing statement as NeutrinoHair.io. We will then immediately ship you your bottle of Shine & Split Ends. Every 30 days from your initial purchase you will be charged the total amount of your product $88.54 plus free Shipping & Handling, for each recurring bottle sent to you. If our product is not right for you, simply call 855-861-6511 United States or contact us via email [email protected] to cancel your order. Subscription will be automatically be cancelled after 12 months.

Return Policy

You have 30 days to request a refund after you receive your order. Refunds are not given for travel size. Please contact Customer Care to initiate the return process. You will be refunded for each unopened unit you send back to us only. You will need to send in the unopened unit back to the address provided below. Upon receipt you will receive a refund of purchase price minus shipping and handling and a 35% restocking fee. Refused or returned packages that are sent to us without prior approval from Customer Care are not eligible for a refund.

Return Address

Returns Department
5320 Wells Park Rd Ste 1
West Jordan, Utah 84081 USA

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

After the shipping department receives your return, it generally takes 7 business days or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for the return to be posted to your account, depending on your financial institution.

Negative Option Clause


Billing Support

Please contact NeutrinoHair.io Customer Care by email or phone for any billing issues you may have.

Toll Free Customer Care: 855-861-6511
Customer Care: [email protected]
Hours: Mon-Fri 9:00am to 5:00pm EST

Herbal Safety Guidelines

Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.

Should I check with my doctor or healthcare provider before using a supplement?

Should I check with my doctor or healthcare provider before using a supplement?

This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.

Some supplements may interact with prescription and over-the-counter medicines.

Taking a combination of supplements or using these products together with medications (whether prescription or OTC drugs) could under certain circumstances produce adverse effects. Be alert to advisories about these products, whether taken alone or in combination. For example: Coumadin (a prescription medicine), ginkgo biloba (an herbal supplement), aspirin (an OTC drug) and vitamin E (a vitamin supplement) can each thin the blood, and taking any of these products together can increase the potential for internal bleeding.

Some supplements can have unwanted effects during surgery.

It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to stop taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions -- such as changes in heart rate, blood pressure and increased bleeding - that could adversely affect the outcome of your surgery.

Notification of Changes

If we decide to change our Policy, we will post these changes on our Homepage or provide other notification of our revised Policy so our users and members are always aware of what information we collect, how we use it, and when we disclose it.